DNP Ribbons

	Best Channel Vendor
	Mt. Pleasant, PA December 30, 2009 — DNP IMS America Corporation, the market leader of thermal transfer ribbons has been recognized for the second year in a row by Business Solutions Magazine (BSM) as a Best Channel Vendor for 2010. A total of 12,073 votes were cast from 1,354 verified BSM reseller subscribers. From mid-September through early October, BSM conducted a web-based survey of its VAR subscribers. To ensure the statistical accuracy of this survey, BSM partnered with Penn State University. VAR subscribers were asked to rate their vendor partners in the following seven categories: Service/Support Channel Friendly Channel Program Product Features Product Reliability Product Innovation Adequate VAR Margins “We are proud to have achieved this honor a consecutive year and we applaud our distribution channel partners for their vote of confidence which exemplifies DNP’s vision of providing a superior product portfolio and first-class customer service and support,” said JoAnn Kemp, Director of Customer Relations. “DNP has played a vital role in the success of our VAR channel by providing quality products that deliver cost effective and efficient solutions in today’s competitive market. This recognition clearly is the voice of the customer and we thank our valued partners for their continued loyalty and support.”

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